FAQ

LLC Danton Poultry Farm accepts the following payment methods for your convenience: 1. Bank Transfer: You can make payment through a direct bank transfer using the provided bank account details. This method allows for secure and efficient transfer of funds from your bank account to ours. 2. Online Payment Platforms: We accept payments made through popular online payment platforms such as PayPal, Stripe, or similar secure payment gateways. These platforms provide a convenient and secure way to process your payment using various payment methods, including credit cards and digital wallets. 3. Cashier's Check or Bank Draft: You may also choose to make payment by issuing a cashier's check or bank draft in the appropriate currency. Please ensure that the check or draft is made payable to LLC Danton Poultry Farm and includes the necessary payment details. 4. Letter of Credit (LC): If applicable to your specific transaction, we also accept payment through a letter of credit (LC). This method provides a payment guarantee based on the terms and conditions outlined in the LC agreement. Please note that the availability of payment methods may vary depending on factors such as the nature of the transaction, location, and other relevant considerations. It is advisable to confirm the accepted payment methods with LLC Danton Poultry Farm directly to ensure a smooth payment process.

At LLC Danton Poultry Farm, our standard practice is to require payment before the delivery or release of the product. This approach ensures that we can efficiently manage our operations, maintain inventory control, and uphold our financial commitments. By receiving payment prior to product delivery, we can effectively manage our cash flow and ensure a smooth transaction process for both parties. We understand that trust and reliability are essential in any business relationship, and we assure you that we strive to provide high-quality products and services. Our commitment to customer satisfaction is reflected in our rigorous quality control measures, adherence to industry standards, and excellent customer support. By following our payment policy of receiving payment before product delivery, we can uphold our financial obligations, invest in maintaining product quality, and continue to serve you and our valued customers effectively. If you have any specific concerns or inquiries regarding our payment policy, we encourage you to reach out to our customer service team. We are always available to address any questions and find the best solutions to meet your needs. Thank you for considering LLC Danton Poultry Farm as your trusted supplier. We look forward to serving you with exceptional products and services.

You can track your order by email, sms or phone by using tracking number. whenever you want to know you just need to send a message and they will send you a message which time you get your order.

At LLC Danton Poultry Farm, we strive to provide our customers with high-quality products and excellent service. In the event that you need to return a product, we have established a clear and straightforward return and refund policy to ensure your satisfaction. If you wish to return a product, we kindly ask you to follow these steps: 1. Contact Customer Support: Please reach out to our customer support team as soon as possible to initiate the return process. You can contact us through our designated customer service channels, such as phone or email. Our dedicated team will guide you through the necessary steps. 2. Provide Details: When contacting our customer support, please provide relevant details about the product, such as the order number, date of purchase, and reason for the return. This information will help us process your request efficiently. 3. Return Authorization: Once your return request is approved, we will provide you with a return authorization number and any specific instructions for returning the product. It is important to follow these instructions carefully to ensure a smooth return process. 4. Packaging and Shipping: Please ensure that the product is securely packaged to prevent damage during transit. We recommend using the original packaging if available. You will be responsible for the shipping costs associated with the return, unless the return is due to our error or a defective product. 5. Refund Process: Upon receiving the returned product and verifying its condition, we will initiate the refund process. The refund will be issued using the same payment method used for the original purchase. Please note that it may take some time for the refund to be processed and reflected in your account, depending on your financial institution. We want to assure you that we value your satisfaction as a customer, and we will do our best to facilitate a smooth return and refund process. If you have any further questions or concerns regarding our return policy, please don't hesitate to contact our customer support team. We are here to assist you and address any issues promptly. Thank you for choosing LLC Danton Poultry Farm. We appreciate your trust and look forward to continuing to serve you with our high-quality products and exceptional customer service.

At LLC Danton Poultry Farm, we offer a range of shipping methods to ensure that your products are delivered to you in a timely and secure manner. We provide shipping services both within Russia and internationally, including shipments to China. Here are the shipping methods we offer: 1. Domestic Shipping (Within Russia): - Courier Services: We work with reliable courier companies to deliver your products within Russia. This method ensures fast and efficient delivery to your specified address. - Freight Services: For larger orders or bulk shipments, we utilize freight services to transport the products to your desired location within Russia. This method is suitable for larger quantities or shipments to remote areas. 2. International Shipping (Including China): - Air Freight: We offer air freight services for international shipments, including deliveries to China. This method ensures faster delivery times compared to other shipping options. It is suitable for smaller and time-sensitive orders. - Sea Freight: For larger orders or shipments that are less time-sensitive, we provide sea freight services to deliver products internationally, including to China. This method is cost-effective for larger quantities or bulk shipments. - Express Shipping: We collaborate with trusted express shipping providers to offer expedited delivery services to China. This option is suitable for urgent orders that require fast delivery. It is important to note that the availability of specific shipping methods and the associated costs may vary depending on factors such as the destination, size of the order, and any applicable customs regulations. We will work closely with you to determine the most suitable shipping method for your specific requirements. For more detailed information about shipping options, including estimated delivery times and associated costs, please reach out to our customer support team. We will be happy to assist you in choosing the most appropriate shipping method to meet your needs. Thank you for choosing LLC Danton Poultry Farm. We are committed to delivering your products safely and efficiently, both within Russia and internationally, including to China.

You have to go to our website. There you can see various types of meat(BBQ, Steak, Normal) in front of you.Then you just need to select one of them which one you like. You can add it to our cart or you can go pay options after that.

Certainly! At LLC Danton Poultry Farm, we welcome visitors to our place (shop). We have a visiting procedure in place to ensure a smooth and secure experience for everyone. To initiate the visiting process, please contact us, and we will provide you with our visiting procedure document. As part of our procedure, we kindly request that you provide us with a copy of your passport. This is a standard requirement to maintain security and comply with applicable regulations. Your passport copy will be treated with strict confidentiality and used solely for verification purposes. Once we receive your passport copy and you follow the visiting procedure outlined in the document we provide, we will be delighted to schedule a visit for you at our place (shop). Our team will be ready to assist you, showcase our products, and provide any necessary information during your visit. To obtain the visiting procedure document and further discuss your visit, please reach out to our customer support team. We will be glad to assist you and ensure a pleasant experience when you visit LLC Danton Poultry Farm. Thank you for your interest in visiting us. We look forward to welcoming you to our place (shop) and providing you with the exceptional service and products that LLC Danton Poultry Farm is known for.

You can buy meat without using our website.You just have to come to our shop at our place where we sell our different types of fresh meat. You have to come at 10 Am to 5 PM otherwise we are not available.